One of the oldest and largest wholesale body jewelry manufacturers made the leap from an ERP to M2 to make their business processes more automated and easily accessible from any computer with an internet connection. Though they achieved those goals they got pierced in the process, left with holes that took hours of manual tasks to close up. Their transition to M2 streamlined some processes but left many other optimizations on the table. They needed a brilliant team to find the diamond hidden in the rough to help them charm their customers.
The Challenge
Their highly configurable product offerings and unique business processes required an extremely customized site from frontend to backend and beyond. Their current M2 instance didn’t speak to QBO, causing an accounting nightmare. Their product types didn’t permit the merchandising of some of their most unique products putting additional labor on their Sales Reps.
Services
• Consulting
• UX/UI Design
• Development
• Managed Care
Project Highlights
The redesigned Metal Mafia shimmered all around with fancy new features from end-to-end. Its improved functionality shined brightest on the ERP-like Admin set with a customized order entry form that saved Sales Reps time and reduced errors. The fronted user experience dazzled customers with more control and clarity when shopping for configurable products.
Integrations
The crown jewel of the project was a customized integration with Skubana, a third-party inventory management software that polished their stock management process and trued up their accounting for flawless A/R once and for all.
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